@article{Rahimi2020, author = "Mohammad Masoud Rahimi and Elham Naghi Zadeh Kakhki and MARK STEVENSON and STEPHAN WINTER", title = "{Service Quality Monitoring in Confined Spaces Through Mining Twitter Data (Aspect Extraction)}", year = "2020", month = "5", url = "https://melbourne.figshare.com/articles/online_resource/Service_Quality_Monitoring_in_Confined_Spaces_Through_Mining_Twitter_Data_Aspect_Extraction_/12263819", doi = "10.26188/5eb3e9b122143" }